We are a globally active, modern family-owned SME in packaging technology based in Meisterschwanden (AG) and offer customized complete solutions for end-of-line packaging and transport security.
We develop, manufacture and distribute high-quality packaging machines and systems. Commitment, quality, personal responsibility and fun at work are part of our everyday life.
Your tasks
- Technical support for our customers, service technicians, agents and branches
- Coordinating customer concerns internally and externally
- Ensuring the optimal use of resources for IBN, maintenance and malfunctions
- Responsible for the procurement of product-specific spare parts and maintenance materials
- Service calls to customers in Switzerland and abroad, including on-call service by arrangement
- Creation of training doucuments and service documentation
- Collaboration on internal optimisation projects
Your expertise
- Basic technical training (e.g. automation technician, electrician) with further training at HF level
- Experience in technical field service and in training organisations
- Professional experience in a similar position
- Very good knowledge of German and good knowledge of English, knowledge of French is an advantage
- Good IT skills (ERP, CRM, etc.) and digital affinity
Your social skills
- Strong problem-solving skills with a flair for communication and a customer-orientated way of working
- Reliable, precise and careful way of working
- Doer mentality and social skills
Entry
- Immediately or by arrangement
- Immediately or by arrangement
We as an employer
Our corporate values are based on quality, innovation, sustainability and customer proximity - together we develop high-quality, environmentally friendly packaging solutions and offer customised services.
We encourage creativity and individual growth in an inspiring environment. We offer prospects, provide opportunities for personal development and invest in the further training of our employees. We are convinced that our employees are the key to our sustainable success.
Your benefits:
- Progressive employment conditions
- Flexible and hybrid working models
- Home office option for up to 40% of contractual working hours
- Digital working methods and modern infrastructure with ergonomic workstations
- Free parking spaces, good accessibility by car and public transport
- You culture in an innovative family business with flat hierarchies and short decision-making paths
- Various company events throughout the year
- We listen and promote the continuous improvement process
- Development opportunities and further training are actively supported
- Healthy catering with our FELFEL fridge and free water in our beautiful cafeteria
Have we piqued your interest?
Then we look forward to receiving your application!
Please note that we only accept online applications.
Please click on ‘Apply now!’.